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Terms & Conditions

Please take the time to read and understand the conditions of booking this retreat.

  • A booking for the 2024 Teen Retreat is committed to by the parent or guardian of the participant (you) when first payment is made (either full payment or payment plan activated) and by doing so, you agree and accept the terms and conditions outlined on this page.
  • This retreat is NON-RESIDENTIAL so accommodation is not provided and the retreat hours will be 10am – 5pm each day.
  • The retreat is NOT confirmed to go ahead until you receive a personal confirmation email from Amanda Rootsey. You can expect this email around May 2024. Any automated confirmation emails received at the time of booking are simply a confirmation that your place is confirmed, should the retreat go ahead.
  • If participants are travelling to attend the retreat with their families, they must obtain full travel insurance within 14 days of booking the retreat covering all medical expenses, retreat activities and a trip cancellation policy in the event that the retreat is cancelled or in case of a personal emergency that will prevent you from attending.
  • Participants must be aged between 12 years and 18 years of age to participate in this retreat.
  • You acknowledge that unvaccinated guests may be in attendance and take full responsibility for their own health and wellbeing.
  • You agree to provide any pertinent information to Shine From Within prior to the retreat starting that may impact the participant’s active participation and/or that we need to be aware of to ensure it’s a safe, inclusive, nurturing space for all participants (allergies, medication, accessibility needs, etc). We want to make sure we’re prepared and welcome all learning styles, accessibility needs, gender identities, neurodivergent needs, etc!
  • Photographs and/or video and/or audio recordings and/or interviews may be made during the course/workshop and may feature the students. These may be used for engagement purposes (such as the photoshoot as part of a course) and/or for marketing or training purposes. This may include, but is not limited to, demonstrating the course and the fun the students are having in magazines, brochures, newspaper articles, videos, websites and other electronic media. By booking in you are granting permission for yourself or your child to be photographed/videoed/interviewed on behalf of Shine From Within (or associates) and give permission for the intended uses as stated above. You also agree to release Shine From Within from any and all liability associated with the use by Shine From Within, or a third party, of the photographs/audio/video/interview as set out by this agreement. (Please note that on the booking form there is also a box you can tick to indicate you would prefer NOT to have your child featured in any marketing or social media images).

  • As the parent/guardian, you acknowledge that Shine From Within is sharing a range of information, facts, research and opinions with the students that is not intended to be taken as personal medical advice. By booking in, you hereby release, discharge and/or otherwise indemnify and hold harmless Shine From Within, its affiliated organisations and sponsors, volunteers, their contractors and associated personnel, including the owners of venues and facilities utilised for related courses or workshops, from all liability for any loss, damage, cost or expense suffered by the student as a consequence of her participation in this course, including in the unlikely event of death or personal injury.

Payment Policy

  • At least 50% of payment must be received in full prior to the retreat commencement, even if a payment plan is selected. If the retreat commencement date is less than a month away then full upfront payment is required to secure the booking.
  • If a payment plan is selected and any payment defaults, Shine From Within reserves the right to cancel the reservation and retain any monies already paid.
  • You are responsible to pay for all extra services not included in the retreat. For example if you are travelling from out of town this includes flights, transfers, accommodation, travel insurance, any sightseeing activities or meals outside of the retreat program.
  • All prices for this retreat do not include GST. GST will be added when you add ‘Australia’ to the billing country. GST is of course not added for any international participants.

Airfare + Accommodation

  • The retreat does not include airfares or transfers. We strongly recommend that you wait until the retreat is confirmed to run by receipt of a final confirmation email in approximately May 2024 before booking airfares or making any non-refundable travel arrangements.
  • The retreat is non-residential so accommodation is not provided.

Travel Insurance

(for folks travelling to attend only).

  • Travel insurance is strongly recommended for all travellers, and if purchased, should be taken out at the time of booking. Your travel insurance should provide cover against personal accident, death, medical expenses and emergency repatriation with all recommended minimum coverage of AUD$200,000. Shine From Within strongly recommends it covers cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay, illness preventing your trip or inconvenience.
  • By booking in for this retreat, you understand that Shine From Within reserves the right to request proof of your travel insurance. You understand that obtaining travel insurance is your responsibility and Shine From Within is not liable for any damages arising from your failure to obtain travel insurance.

Right to Refuse Service

  • Shine from Within reserve the right to accept, decline, or retain any person as a participant at the Retreat at any time without liability and without any obligation to pay a refund or any other amount whatsoever. There will be a code of conduct and community guidelines that must be adhered to during the retreat to ensure the safety of all participants. Repeated failure to act in accordance with these guidelines may result in the participant being asked to leave the retreat, at which time we would communicate with you as the guardian about picking them up. Shine From Within take no responsibility or liability for any participant who leaves the Retreat prior to its conclusion or for any activity undertaken by any participant that is not included in the course outline or schedule of events.

Cancellation Policy

If you have to cancel your child’s place at the retreat for any reason, including but not limited to bad weather, natural disasters, acts of terrorism, flight delays or cancellations, illness, COVID restrictions, health conditions, government travel restrictions, medical or personal or family or work emergencies, or change of mind, the policy is as follows:

  • In the event of cancellation by you, regardless of the circumstances, the following refund fees apply:
    – Cancellation 30 days or less before start date of retreat, 0% refund and full payment due.
    – Cancellation more than 30 days before due arrival date, full refund minus a AUD$500 non-refundable fee.
  • In the event of cancellation by Shine From Within due to too few people booking in or change of circumstances, you may choose to be transferred to another date or be issued a 100% refund of any and all payments made. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa and passport fees and expenses, flights, flight cancellation and reservation fees, and vaccination costs). For this reason, if you’re travelling interstate, Shine From Within strongly recommends that you purchase travel insurance.
  • In the event of a refund, Shine From Within is not responsible for fluctuations in currency exchange rates and will refund in Australian dollars via the payment gateway used for payment.
  • Shine From Within does not offer credit for a participant arriving late or leaving early. This includes unforeseen issues such as family-related illness, or COVID diagnosis.
  • Shine From Within reserves the right to change its location due to unforeseen issues (e.g. third-party delays or problems, construction, accessibility requirements, etc.). Shine From Within will ensure the standard be kept the same in all the partnering villas/resorts and will endeavour to keep it as close as possible to the area stated in marketing materials at the time of booking.
  • Shine From Within reserves the right to change or amend this policy at any time. The current policy is always applicable.

Media Release

Photographs and/or video and/or audio recordings and/or interviews may be made during the course/workshop and may feature the students. These may be used for engagement purposes (such as the photoshoot as part of a course) and/or for marketing or training purposes. This may include, but is not limited to, demonstrating the course and the fun the students are having in magazines, brochures, newspaper articles, videos, websites and other electronic media. By booking in you are granting permission for yourself or your child to be photographed/videoed/interviewed on behalf of Shine From Within (or associates) and give permission for the intended uses as stated above. You also agree to release Shine From Within from any and all liability associated with the use by Shine From Within, or a third party, of the photographs/audio/video/interview as set out by this agreement. (Please note that on the booking form there is also a box you can tick to indicate you would prefer NOT to have your child featured in any marketing or social media images).

Force Majeure

  • If Shine From Within are prevented from performing any of their obligations under this Agreement by acts of God, strikes, pandemic outbreaks, trade disputes, fire, weather, breakdowns, personal illness, interruption of transport, government or political action, acts of war or terrorism, acts or omissions of a third party or for any other cause whatsoever outside Shine From Within and the organiser’s reasonable control, Shine From Within will be under no liability whatsoever to you and may either cancel or postpone the retreat. In this event, Shine From Within will be under no liability whatsoever to you, regardless of when this occurs.
  • Shine From Within reserves the right to cancel any retreat due to any government travel warning or advisory. In this event, Shine From Within will be under no liability whatsoever to you. Shine From Within strongly advises you to obtain comprehensive travel insurance.

Assumption of Risk

  • I am aware of and hereby acknowledge the inherent risks associated with Retreat or Program activities, including, but not limited to, the risks associated with yoga, dance, art, mountain or nature excursions, hiking, swimming, stand up paddle boarding, and any other activities associated with the Teen Retreat that my child is attending. I am aware of the risks of injury, death, and property damage that may result from, among other causes, the acts or omissions of Shine From Within, Retreat Leaders, Volunteers and their owners, operators, officers, employees, independent contractors, representatives, and/or agents. I further assume all risks associated with my child’s participation in the Retreat including, without limitation, the risk of negligent or intentional acts of omissions or theft by other participants or third parties, and the risk of injury caused by the condition of any property, facilities or equipment used during the Retreat. While reasonable care is taken, Shine From Within cannot accept any responsibility for loss or damage to personal possessions or valuables of guests.

Release of Liability

  • I, in exchange for $100 (included in the total payment for the Retreat), voluntarily and while realising the full legal significance of my action, waive and release, on behalf of myself, my heirs and my estate, all claims of whatever nature against Shine From Within, Retreat Leaders, and their owners, operators, officers, employees, independent contractors, representatives, and/or agents including, but not limited to, claims of any injury, loss, damage, accident, delay, irregularity or expense caused by strikes, war, weather, sickness, quarantine, government restrictions, or arising from any act or omission of any airline, railroad, bus company, hotel, restaurant, school or university, firm, agency or individual, or for any other cause whatsoever arising out of, resulting from or in connection with the Retreat.
  • Shine From Within shall not be liable for any unusual and unforeseeable circumstances beyond our normal control, which the consequences of could not have been avoided even when exercising all due care. Such circumstances or events include, but are not limited to, pandemic outbreak, war or threat of war, riot, civil unrest, industrial disputes or strikes, accidents or failure to perform by third parties, including suppliers and subcontractors, unavoidable technical problems with the accommodation, transport or closure or congestion of airports, terrorist activity, natural disasters, industrial disasters, fire, theft, flooding and adverse weather conditions. In the event of any the above, refunds and compensation payments cannot be made.
  • Shine From Within accepts no liability for loss, damage, injury or illnesses which may be received during travel to and from the retreat.
  • Shine From Within is not liable for any injuries or losses to participants, in the use of retreat facilities or participation in activities. All participants must follow health and safety precautions shared and direction of the facilitators to participate in a way that is safe. 
  • Shine From Within cannot accept any responsibility for loss or damage of personal possessions or valuables of guests.
  • Shine From Within is not liable for any losses or damages to participants in the event that the retreat needs to be cancelled for any reason by Shine From Within.

Indemnification and hold harmless

  • As the parent/guardian, you acknowledge that Shine From Within is sharing a range of information, facts, research and opinions with the students that is not intended to be taken as personal medical advice. By booking in, you hereby release, discharge and/or otherwise indemnify and hold harmless Shine From Within, its affiliated organisations and sponsors, volunteers, their contractors and associated personnel, including the owners of venues and facilities utilised for related courses or workshops, from all liability for any loss, damage, cost or expense suffered by the student as a consequence of her participation in this course, including in the unlikely event of death or personal injury.

Modification of retreat program or accommodation

  • As the parent/guardian, I understand that political upheaval or other political issues and/or prevailing weather conditions and/or the needs of other members in the group may cause minor inconvenience or modification to portions of the retreat program. Shine From Within and the Retreat Leaders, reserve the right to modify and/or cancel any activities due to reasonable circumstances.
  • Shine From Within reserves the right to change its location due to unforeseen issues (e.g. third-party delays or problems, construction, etc.) or if deemed to be a better retreat experience. Shine From Within will ensure the standard be kept the same in all the partnering accomodation/villas/resorts/facilitators/activities.

Inclusion of all young people

  • Shine From Within welcomes young people of all abilities, gender, sexual orientation, faith, race, culture and will do everything we can to ensure it’s a welcoming, inclusive and nurturing space for all young people. This retreat is a neuro-affirming event and Shine From Within will have multiple mentors available to support students at all times, as well as flexibility in the schedule and designated quiet spaces for students who need some time to themselves.
  • It’s important that you let us know about any information pertinent to ensuring we can make the space as accessible as possible for your young person ahead of time.

Data Use and Protection

  • Participants agree that they may be photographed and/or filmed during their stay and/or activities in connection with Shine From Within, and also agrees that Shine From Within may use such recordings for promotion and/or advertising purposes without any prior consent.
  • You agree that you are not entitled to remuneration, residuals, royalties or any other payment in respect of your image/likeness or its use. You release, discharge, and hold harmless, Shine From Within and it’s agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video.

Jurisdiction: Choice of Law Venue

This Waiver and Terms are governed by and to be construed in accordance with the laws of Queensland, and the Commonwealth of Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Queensland.

If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect.

Broad Construction

This Waiver is a legally binding agreement and will be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.

Enforceability

If any provision of this Waiver is held by a court of competent jurisdiction to be invalid or unenforceable, the remainder of the Waiver shall remain in full force and effect and shall in no way be impaired.

Knowing and Voluntary Execution

I acknowledge that I have carefully read this Waiver, understand its contents, and understand that this Waiver includes a release of liability and an assumption of the risk. I acknowledge that Shine From Within, Retreat Leaders, is materially relying on this waiver and is allowing your child to engage in activities including but not limited to yoga, dance, art, swimming, stand up paddle boarding, and mountain nature excursions, etc.

Disclosure of Pertinent Information

It is essential that any pertinent information, including anything that might limit your child’s active participation in Shine From Within retreats or programs (physical, emotional, etc) or anything we need to be aware of (such as medication or allergies) be discussed with the Director (Amanda Rootsey) prior to attendance of the Retreat. We want this to be a successful experience for all participants and Shine From Within. We welcome young people of all abilities, gender, sexual orientation, faith, race, culture and will do everything we can to ensure it’s a welcoming, inclusive and nurturing space for all young people. This retreat is a neuro-affirming event and Shine From Within will have multiple mentors available to support students at all times, as well as flexibility and designated quiet spaces for students who need some time to themselves.

To book your place at the Retreat and deliver the program, we may have to supply your personal information to third parties supplying travel products or services. Any use or disclosure of your personal information by us is in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles as amended from time to time. Our Privacy Policy is available on our Website.